我如何购买签证礼品卡?
你可以 购买一张签证礼品卡 在线. For more information about denominations or other frequently asked questions, visit our 签证礼品卡 页面.
我可以在分行领取签证礼品卡吗?
不,我们的分行不提供签证礼品卡.
我的信用是否会被检查以购买签证礼品卡?
No.
Is the 签证 gift card connected to my credit or the credit of the person to whom I am giving the card?
No. 签证礼品卡与任何人的个人信用无关.
Why do you need my personal information if I am purchasing the card for someone else?
Your information protects your rights with the card if it is lost or stolen before the recipient receives it. It also enables the gift card recipient to call a Customer Service Representative and validate his/her identity as the gift card receiver.
如果签证礼品卡没有连接到我的个人信用档案, 你为什么要我的社会安全号码?
签证 uses this type of information when filing a dispute for an unauthorized purchase. 而不需要你的社会安全号码, it enables 签证 to better protect your dispute rights if your card is ever lost or stolen.
我可以在签证礼品卡上添加留言吗?
Yes, we have several personalized messages that can be embossed on the 签证 gift card. 在购买过程中将提供一个清单.
我可以用什么付款方式购买签证礼品卡?
您可以使用我们发行的签证或万事达卡(信用卡或借记卡). 我们不接受其他机构签发的签证或万事达卡. 请注意,如果使用信用卡,您将被收取现金预支费.
购买签证礼品卡要收费吗?
是的,购买签证礼品卡要收费. 购买和送货费用将出现在购买过程中.
我可以在网上取消签证礼品卡订单吗?
No. 一旦您提交了您的在线订单,它不能被取消.
在我完成购买之前,网站超时了. 我还会被收费吗?
If you were able to submit your purchase and you received a confirmation number, 你的购买将被收取费用. 如果您无法点击“提交”按钮,系统超时, 你买的东西不应该收费.
多长时间可以收到一张签证礼品卡?
After placing your order, please allow up to 10 business days to receive your 签证 gift card. If you requested Express Delivery, you will receive your 签证 gift card in 3-5 business days.
签证礼品卡寄到哪里?
The 签证 gift card will be sent to you unless you specify a different address.
我可以把签证礼品卡寄到任何地址吗?
签证礼品卡可以发送到美国地址,包括APO和FPO地址. 它们不能发送到邮政信箱或国际地址.
如果我购买签证礼品卡,为什么要保存我的个人资料?
通过保存您的个人资料, you can purchase additional 签证 gift cards in the future without having to enter your account information again. 另外,你可以 登录 并查看您的购买记录.
我如何激活我的签证礼品卡?
你可以通过以下两种方式激活你的签证礼品卡 866.543.9161 (你也可以在签证礼品卡的激活贴纸上找到这一点). 使用语音应答系统是免费的. 如果您与呼叫中心代表通话,则需要支付费用. 你也可以 登录 使用您的签证礼品卡号码,然后点击激活我的卡.
我可以创建个人识别号码吗??
Yes - you can create a pin on the Gift Card website by selecting "My Pin" under the My Settings tab.
你也可以 request one at the time you activate your card using the toll-free number on the sticker. 使用语音应答系统是免费的. 如果你在网站上激活你的卡,你需要打电话 866.543.9161 请求密码.
如果签证礼品卡迟迟未到,我该怎么办?
如果您在14个工作日内没有收到卡,请致电 866.543.9161.
我的签证礼品卡上没有我的名字. 我还能用吗?
Yes, you can still use your 签证 gift card even though your name doesn't appear on the card. Make sure you sign the back of your 签证 gift card because a retailer will validate your identity by comparing your signature on the back of your 签证 gift card with the one on your receipt.
我必须接受这些条款吗 & 条件?
使用您的签证礼品卡表示您接受 条款 & 条件.
我如何知道我的签证礼品卡的金额?
原始值可能印在您的卡上或卡载体上. 你也可以通过 签署的 或者拨打卡背面的免费电话.
为什么我要注册签证礼品卡?
有几个好处:
- 它能让你在网上购物. Your registered address will serve as the billing address that retailers require.
- It enables representatives to more quickly assist you when you need assistance.
- It protects you if your card is ever lost or stolen, so that you can be reimbursed for funds lost.
我是否需要一个电子邮件地址来使用我的签证礼品卡?
No, you are not required to have an email address to make purchases with your 签证 gift card. 然而, your email address is useful if you forget your username or password on the website – it can be sent to you at the email address we have on file.
Can I make purchases for more than the amount remaining on my 签证 gift card?
购买金额高于您的签证礼品卡余额, 使用礼品卡和其他付款方式. If you attempt to make a purchase for more than the amount available on the card without another form of payment, 交易将被拒绝.
我可以在多个地方使用我的签证礼品卡吗?
Yes, you can use your 签证 gift card at multiple retailers long as there is a balance on the card.
我可以在网上使用我的签证礼品卡吗?
是的,你可以用你的签证礼品卡在网上购物. 我们建议您在网上购物前先注册信用卡. Some retailers will not process your purchase without a valid address registered to the card.
我可以用我的签证礼品卡在自动取款机或金融机构取钱吗?
不可以,您的签证礼品卡只能用于购物
我可以在结帐时用签证礼品卡换回现金吗?
No.
我可以在我的签证礼品卡上加钱吗?
不,一旦钱花了,卡就不能用了. 你可以随时购买一张新的礼品卡.
我如何查询签证礼品卡上的余额?
要查询您的签证礼品卡余额, 登录 or call the toll-free number on the back of your card (a fee applies if you call).
如果我的签证礼品卡丢失或被盗,我该怎么办?
如果您的卡丢失或被盗,请与我们联系 800.562.0999 报告它.
签证礼品卡会过期吗?
是的,签证礼品卡从购买之日起7年失效. 有效期印在你的卡上,方便参考.
我可以用现有的签证礼品卡购买新的签证礼品卡吗?
可以,您可以使用现有的签证礼品卡购买新的签证礼品卡. There may be a charge for this purchase, which will be displayed when you order.
为什么我突然被收取不活跃费用?
A monthly maintenance fee is waived until the card becomes inactive for 18 months. 如果你还有余额,而且你已经18个月没有使用信用卡了, your card will be charged a monthly inactive fee for as long as there is a balance remaining on the card.
What is the difference between a pending transaction and a posted transaction?
Pending transactions are authorized transactions with a hold for the purchase amount until the transaction clears. 已结算的交易是指在你的卡上已结清的购买. There are some pending transactions that are more or less than the amount you actually spent. Some retailers place a pre-authorization amount to ensure the account is active and that you have enough money to cover the purchase. 一旦交易发送到您的帐户, 待处理的交易将在几个工作日内被删除, 你可以再次使用这笔资金.
为什么我的实际余额与可用余额不同?
通常, your available balance is less than your actual balance because your available balance reflects purchases that have been authorized but have not yet cleared your account. 你的实际余额反映了你账户上已结清的所有购买.